DFW Airport Retains Title as Best Large Airport in North America

For the second consecutive year, Dallas Fort Worth International Airport (DFW) has been recognized as the top choice for travelers, earning the title of Best Large Airport in North America for customer service from the Airports Council International (ACI) World. This prestigious award, based on third-party customer surveys through the Airport Service Quality (ASQ) program, underscores DFW's unwavering commitment to providing an exceptional airport experience.

Ken Buchanan, DFW’s Executive Vice President for Revenue Management and Customer Experience, attributes the achievement to the airport's focus on safety, efficiency, and Texas hospitality. DFW's consistent investment in technology, facilities, and employee efforts has led to this recognition, marking the sixth time the airport has received this honor.